Terms & Conditions

Please read these terms carefully before using our services. By using our website, you agree to be bound by these terms.

Last Updated: January 2026
01

Introduction

IRFacilities ("we", "us", "our") is the operator and owner for the site www.irfacilities.com and related subdomains ("Website"). These Terms and Conditions govern your usage of the Website and the services it provides.

When you access or use the Website You agree to abide with these conditions. Take the time to read them thoroughly because they form an official agreement that both you (the "User") with IRFacilities. If you have any questions regarding the terms, feel free to contact us at irfacilities2025@gmail.com.

02

Eligibility

You must be 18 years old in order to sign up and use the Services or browse the Website. By accessing our Website you acknowledge that you meet the age limit and agree to adhere to these Terms and Conditions.

03

Services Provided

IRFacilities provides a range of services via the website which includes but is not only:

Making appointments for medical consultations

Scheduling diagnostic tests

Information on healthcare related information

We make every effort to ensure that our services are always available throughout the day; however the availability of services is dependent on the schedules of health care providers. IRFacilities does not guarantee availability or appointment confirmations for healthcare professionals via the platform.

04

Payment Terms

The payments made for the services available through the Website are processed safely through third-party payment gateways. By accessing our website, you are agreeing to pay for the charges for the services you choose. The confirmation of your payment will be emailed or SMS after successful payment.

05

Refund Policy

Refunds can be granted in specific situations, such as:

In the event that an appointment has to be canceled either by the health care provider.

If you wish to cancel your appointment, do so within 24 hours of the time scheduled.

In the event of cancellations made by you there are certain charges, including convenience charges, will not be refundable. For more specific refund conditions you should refer to our refund Policy.

06

User Responsibilities

By accessing our Website, you agree to:

Offer misleading, inaccurate or misleading information. Provide inaccurate, misleading, or false.

Perform activities which interfere with or disrupt the operation of the website.

Infringe upon any intellectual property rights held by IRFacilities or other companies.

It is your responsibility to ensure your account's security details and password.

07

Liability Disclaimer

The services and Website are offered "as as is". IRFacilities cannot guarantee the quality, reliability or completeness of its services. The use of the website is entirely at your risk and we cannot be held responsible for any damage or loss caused by its use.

08

Intellectual Property

The Website's content including images, text logos, designs, and other elements are the exclusive rightful property that belongs to IRFacilities or its affiliates. Users are permitted to access and use the content solely for private, non-commercial purpose Reproduction or use for commercial purposes is not permitted without written authorization.

09

Governing Law

These Terms and Conditions are subject to law of India. Any disputes arising out of these conditions will be settled by the courts in Delhi, India.

10

Modifications

IRFacilities reserve the rights to amend or revise these Terms & Conditions at anytime. Any changes will be made public on this page. In addition, when you continue to use the website, you are agreeing to the new conditions.

11

Contact Information

Should you need to ask any concerns regarding these Terms & Conditions, you can email us:

Address

IRFacilities, 3rd floor, Shivalik Hospital,
Japjee Dental Rd, Sector 69,
Sahibzada Ajit Singh Nagar, Punjab 160062

Agreement to Terms

By accessing our services and websites by using our services, you confirm the fact that you've read and understood and agreed to abide by the Terms and Conditions. If you don't agree to these Terms & Conditions, you must stop using the website immediately.

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